Website Terms of Use
Shannon A Swales – Clinical Psychologist, Author & Educator
ABN 41 196 767 164
Last updated: 23 September 2026
1. About These Terms
These Terms of Use apply to your use of www.shannonaswales.com (the “Website”) and the information, articles, podcast content, resources and other material made available through it.
The Website is owned and operated by Shannon A Swales, ABN 41 196 767 164.
By accessing or using the Website, you agree to use it in accordance with these Terms and applicable law.
If you do not agree with these Terms, you should discontinue use of the Website.
2. About the Website
The Website provides educational and informational content relating to topics that may include psychology, burnout, chronic stress, self-compassion, wellbeing, midlife and related areas.
It also provides information about Shannon's work and offerings, which may include psychological services, supervision, coaching, speaking, educational offerings, Midlife Reclaimed, publications, podcasting and other resources.
The availability of information about a particular service or offering on the Website does not mean that it is appropriate or available for every person or in every location.
3. Educational Information – Not Individual Advice
Unless expressly stated otherwise, information and resources provided through the Website are general and educational in nature.
Website content does not take into account your individual circumstances and does not constitute:
psychological assessment, diagnosis or treatment;
therapy or other psychological services;
medical advice;
individual professional advice; or
a substitute for care from an appropriately qualified health professional.
You should not delay seeking appropriate professional or medical assistance because of information you have read, watched or listened to through this Website.
4. No Professional Relationship
Accessing the Website, reading an article, listening to podcast content, downloading or using a resource, subscribing to communications or contacting Shannon through the Website does not, by itself, establish a psychologist-client, coach-client, supervisor-supervisee or other professional service relationship.
Professional relationships are established separately and are subject to the relevant eligibility requirements, consent processes, service agreements, terms and professional obligations.
If you are an existing psychology client, material available through the Website is not part of your psychological treatment unless it has specifically been incorporated into your work with Shannon.
5. Professional Services and Other Offerings
The Website may provide information about or links to psychological services, coaching, supervision, Midlife Reclaimed, educational sessions, speaking, books, events and other offerings.
These may be subject to separate:
terms and conditions;
service agreements;
consent processes;
privacy information;
eligibility requirements;
fees and cancellation policies; or
third-party platform terms.
Where separate terms apply to a particular service or offering, those terms govern your participation in or purchase of that service or offering.
Transactions completed through external platforms are also subject to the terms and policies of the relevant provider.
6. Not an Emergency or Crisis Service
This Website, its contact forms, email addresses and associated communication channels are not emergency or crisis services and are not continuously monitored.
If you or someone else is in immediate danger, at risk of serious harm or requires urgent medical attention, contact the emergency services available in your location.
If you require crisis or urgent mental health support, please refer to the Emergency & Crisis Support information available on this Website or contact an appropriate crisis service in your location.
Do not use the Website contact form, email or social media to seek emergency or crisis assistance.
7. Copyright and Intellectual Property
Unless otherwise stated, the Website and its original content are owned by Shannon A Swales and are protected by applicable intellectual property laws.
This may include:
written articles and blog content;
podcast content and associated materials;
educational resources;
reflective questions and exercises;
guided practices;
downloadable materials;
graphics and original visual content;
website copy; and
other original resources created by Shannon.
You may access and use Website content for your own lawful, personal and non-commercial purposes.
Unless permitted by law or you have obtained prior written permission, you must not reproduce, republish, distribute, sell, commercially exploit, substantially modify or present Website content as your own.
You must not remove copyright, attribution or other proprietary notices from materials.
Brief quotations and links to Website content may be shared where permitted by law and where appropriate attribution to Shannon A Swales and the original source is provided.
Third-party material appearing on the Website remains the intellectual property of its respective owner and is subject to any rights and permissions applying to that material.
8. Acceptable Use
You agree to use the Website lawfully and in a manner that does not interfere with the Website, its security or other users.
You must not knowingly:
interfere with or disrupt the operation or security of the Website;
introduce malicious software, code or other harmful material;
attempt to gain unauthorised access to the Website or related systems;
use the Website for fraudulent or unlawful purposes;
impersonate Shannon A Swales or falsely represent an association with Shannon;
scrape, harvest or systematically extract Website content or information in a manner that infringes applicable rights or law; or
use Website content in a way that infringes intellectual property or other legal rights.
9. Accuracy, Evidence and Currency of Information
Reasonable care is taken when preparing information for the Website, including content relating to psychology, health and wellbeing.
However, information is provided in a general educational context and reflects the knowledge, evidence and circumstances available at the time it was prepared or last reviewed.
Research, professional guidance and other information may change over time. Website content may therefore not always reflect the most recent evidence or developments.
No representation is made that all Website content will always be complete, current or applicable to every individual or circumstance.
Where personalised advice or assessment is required, you should consult an appropriately qualified professional who can consider your individual circumstances.
10. Personal and Lived-Experience Content
At times, Shannon may share personal reflections or lived experience through the Website, including experiences relating to burnout, wellbeing and midlife.
These reflections describe Shannon's individual experience and perspective.
They should not be interpreted as psychological or medical advice, a recommendation that another person follow the same course of action, or an indication that another person will experience the same outcome.
11. External Links and Third-Party Services
The Website contains links to and may display content from third-party websites and platforms.
These may include booking platforms, community platforms, social media, YouTube, podcast services, Amazon and other external websites or resources.
Links and references may be provided because they are relevant, useful or necessary for accessing another service. Their inclusion does not necessarily mean Shannon endorses the organisation, individual or all content or views associated with that third party.
Shannon does not control third-party websites and is not responsible for their availability, content, security, privacy practices or subsequent changes.
When you leave this Website, your use of another website or platform is subject to that provider's terms, privacy practices and other applicable policies.
12. Website Availability and Changes
Reasonable efforts are made to maintain the Website, but uninterrupted or error-free access cannot be guaranteed.
The Website or particular content may occasionally be unavailable because of maintenance, technical issues, third-party services or circumstances outside Shannon's reasonable control.
Website content, functionality and resources may be updated, changed or removed from time to time.
13. Privacy
Personal information collected through the Website is handled in accordance with the Website Privacy Policy.
Different privacy arrangements may apply when you engage in psychological services or use external platforms linked from the Website.
Please review the relevant privacy information before providing personal or sensitive information.
14. Limitation of Liability
To the maximum extent permitted by law, Shannon A Swales does not guarantee that the Website or its content will be error-free, continuously available, suitable for a particular purpose or applicable to your individual circumstances.
You remain responsible for decisions you make based on general information obtained through the Website and for seeking appropriate professional advice where necessary.
To the maximum extent permitted by law, Shannon A Swales is not liable for loss arising solely from reliance on general Website information where that information has been used outside its intended educational purpose, or for loss arising from the operation, content or availability of third-party websites outside Shannon's control.
Nothing in these Terms excludes, restricts or modifies any right, guarantee, remedy or other protection that cannot lawfully be excluded, restricted or modified, including rights that may apply under the Australian Consumer Law.
15. Accessibility
Shannon A Swales aims to make Website information accessible to as many people as reasonably possible.
If you experience difficulty accessing information or content on the Website, please contact:
Reasonable efforts will be made to provide assistance or an alternative way of accessing the relevant information where practicable.
16. Governing Law
These Terms are governed by the laws of Queensland, Australia.
Subject to any rights or protections you may have under applicable law, disputes relating to these Terms are subject to the jurisdiction of the courts of Queensland and courts entitled to hear appeals from those courts.
17. Changes to These Terms
These Terms may be reviewed and updated from time to time to reflect changes to the Website, Shannon's work, applicable law or business practices.
The current version and date of the most recent update will be published on this page.
18. Contact
For questions about these Terms of Use, please contact:
Shannon A Swales
Email: admin@shannonaswales.com
Last updated: 23 September 2026